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Providing Enhanced Digital Services for KiwiRail's Great Journeys New Zealand

Updated: Jul 17, 2023

In partnership with Czech technology company Passengera, Bartons has secured a contract to introduce digital services on KiwiRail's Great Journeys New Zealand tourist trains.

The project will provide passengers with a dedicated mobile app to access infotainment while on the move. The solution also encompasses tools for pre-and after-sales service and an on-board Management & Monitoring Suite (MMS) and Content Management System (CMS) for efficient management of all on-board communication channels from a centralised platform. The service is scheduled to begin by the end of 2023 and will be incrementally rolled out across all three rail sections of the Great Journeys New Zealand tourist trains.

“The technology will allow us to provide travellers with entertaining video content; with the ability to share the history, showcase local foods and attractions in the regions we travel through." - KiwiRail

Passengera's CEO, Jan Kolář, expressed excitement about the new contract, stating, "In the tourist train segment, we have long been successful in winning contracts on some of the most beautiful lines in the world. Our portfolio includes world-famous Swiss trains and exotic destinations in the Middle East, Africa, and South America. And we are thrilled to add New Zealand with an exciting new project for KiwiRail."


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